What you can expect from your Pivotal adviser
The initial meeting
Your first meeting with a Pivotal Adviser is mainly about gathering information about you and your needs, goals and objectives. In order to tailor a financial solution that is right for you, your Adviser will need to find out where you are now and what you're wanting to achieve. They can then develop a strategy that helps you get there.
In the initial meeting your Pivotal Adviser will provide you with a copy of the Pivotal Financial Services Guide (FSG). The FSG details important information about Pivotal, your Pivotal Adviser, the services we're able to provide to you and who to contact if you have important questions.
You'll also be referred to the Pivotal Privacy Statement, which details information about Pivotal's procedures and obligations relating to your personal information and privacy. We have strict procedures and guidelines and any information you provide is held in the strictest of confidence.
The Data Collection process
In order to ensure that all relevant information is captured, your Pivotal Adviser will ask you to complete a Data Collection Form, which is basically a form that asks questions such as:
- In which areas are you seeking advice?
- What are your current goals and objectives?
- What is your existing financial position, including income and expenditure?
- What are your current investment and super assets?
- What is your current risk insurance?
- When are you planning to retire and on what income would you like to retire on?
- Do you have an existing Will in place?
Your Pivotal Adviser may also ask for copies of existing superannuation or risk insurance statements so that these can be properly assessed and reviewed.
The Statement of Advice (SoA)
Once the relevant information has been gathered, your Pivotal Adviser will review and analyse your situation and produce a Statement of Advice (SoA). An SoA is a personalised document that carefully details the strategy and recommendations provided to you by your Pivotal Adviser.
You should carefully read the SoA so that you understand the recommendations and if you have any questions, your Pivotal Adviser will be able to help.
Implementation
Once you are happy to proceed with the recommendations, your Pivotal Adviser will ask you to sign an Authority to Proceed form, which confirms that you understand the recommendations and would like to have them implemented.
At this stage your Pivotal Adviser will assist you in completing any paperwork, which may include application forms and superannuation rollover forms.
Ongoing review
Implementation is not the last stage of the financial planning process. An equally imporant step is to ensure that your financial plan is monitored over time so that it meets your changing circumstances and needs. In this way, your financial strategy can remain on track over time. Your Pivotal Adviser may discuss organising a regular review agreement with you.
To find out more about how a Pivotal Adviser can help you, contact Pivotal Financial Advisers.